That error is returned when the claim submission does not meet a database validation. It is most likely caused due to one of the field values not matching with our code table.
Please use the 'contact' at the top of the page to send us a message with the claim number and we can take a look at it to see which field value caused the issue.
PermalinkSubmitted by Steven (not verified) on Wed, 20/02/2019 - 09:30
Greetings
Greetings
That error is returned when the claim submission does not meet a database validation. It is most likely caused due to one of the field values not matching with our code table.
Please use the 'contact' at the top of the page to send us a message with the claim number and we can take a look at it to see which field value caused the issue.