ACC API error

Hi support,

 

We are getting below mentioned error while submitting ACC

"1-You are not authorised to access this service. Contact ACC Digital operations on 0800 222  994 option 1 to arrange permission. Field:"

 

Please suggest.

Hi Sufian

 

I'm not so sure what do you mean by "submitting ACC". Are you trying to submit invoice through the invoice API or other AIPs? if it is invoice, we need to add the permission for you in the other environment. Please let us know which API you are trying to do the submission.

 

Thanks


Hi Leon,

what i mean by "submitting ACC" is "submitting ACC Claim using Claim API". I hope this is clear now.

Thanks

 


HI Sufian

Usually that error appears if the digital certificate hasn't been added to the correct group permission from our end.

I've sent you an email requesting some details. If you could please reply to the email, I'll be able to look into this for you.


Cheers.
Steven