I am wondering about the end user experience of submitting claims. If they submit through the acclodgements website, employer information is only required if it is a work related injury, and only a name and some location identifier is needed (eg Manners Mall, Wellington), and I presume the same is true for paper forms.
Whereas the API requries employer name and address (including post code) for anyone in paid employement, regardless of whether it is a work injury or not.
I can see this as an obstacle for end users and their clients as extra information has to be gathered and entered, and end users may prefer just to the online form for non work related injuries. Are the discrepancies between the different ways of submitting claims likely to change?