Product Assessment & Prioritisation Process
Initial Assessment Protocol
All submitted Feedback / Suggestions / Requests relating to APIs, along with any supporting information, for example a Business Case, will be reviewed and evaluated and prioritised on a regular basis. Initially this will be weekly on a best endeavours’ basis.
The criteria used in making the assessment is as follows:
- the amount of effort for ACC to get to market
- the ease / complexity of a suggested API
- operational impact
- how many customers would like similar functionality
Provision of customer business cases for such an API is crucial to the determination process.
Ongoing Assessments / Reviews
New requests for enhanced functionality will be reviewed based on, but not exclusively, the criteria identified above and will be categorised into one of the three following categories:
- For Consideration (Deferred)
- Under Development.
Additionally, those under development will be continuously monitored and reviewed through till completion.