What is IDE?

Learn more about IDE

What is IDE?

IDE is supported through a cloud-based data exchange platform (managed by EightWire), known as DX or Conductor.  It is endorsed by the Social Wellness Agency (SWA) enabling safe, secure and easy sharing of data.

It currently provides solutions for 5 business initiatives incorporating 45 distinct data exchanges, delivering over 25,000 records per month.

How does it work

Conductor provides both system to system transfers and human to system transfers. System to system is undertaken as shown below.

It connects a source datastore to a destination datastore. It provides a mapping service to simplify the building of the exchange. Data is pull from the source, via the Agent, to the destination store, creating a source at ACC.

When Eightwire processes data, it is deleted as soon as the process has completed. All data is encrypted at rest using the AES cipher and is only decrypted in the memory space during processing before being re-encrypted in the final format on the server. The data processing servers are not backed up so it is not possible for customer data to leak into backups and the memory space is overwritten between data processing batches. Finally, all communications between the Eightwire servers are encrypted and customer data is never shared between Management Architecture and Data Processing architectures.

The human to system transfer is via a web browser drag and drop facility known as TILE

The cloud-based platform enables two-way sharing of data. Conductor works well along with ETL platforms like SSIS, OBIEE, Wherescape Red, etc.

What are the Entities within Conductor?

These are the core aspects of building and managing an IDE solution. The process is the actual exchange and can be scheduled for automation.

For more details click here

Connection patterns

The most common connection pattern used to date is customer file server to Eightwire Cloud to ACC file server, sending csv files on a monthly schedule (as seen below).

There are a number of other connections patterns these can be found in the Technical paper (page 4).

Why IDE?

IDE offers a number of notable features making it a popular choice at ACC, for instance;

  • Many different ways to connect with us and exchange structured and unstructured data, for example, documents, spreadsheets, delimited text, images or through structured databases.

    The following connectors are currently supported by ACC for inbound datasets.

    Connector Type



    Relational Database

    External party uses a database (on prem or supported cloud options)

    Preferred mechanism for structured data.


    (on prem or supported cloud or tile options)

    External party provides a file

    Accepted mechanism for structured data but only on a case-by-case basis and upon prior consultation with ACC.


    Allows a data supplier to easily deliver file data (CSVs, spreadsheets, documents, etc) via their web browser straight into ACC's data systems.

    Accepted mechanism for structured data.

    This option requires ACC to setup and share the DX datastore so that file(s) can loaded by party through the web interface.  Consult ACC if you intend to use this option.

    Folder / Binary

    (on prem option only)

    External party provides file(s) within a folder

    Accepted mechanism for unstructured data or where the file-connector is not suitable.


Here are all the Connector options and attributes. Feel free to check with us if a you prefer a different connector. 

  • The platform has been certified and accredited for the transfer of information classified under the New Zealand Government Security Classification System as SENSITIVE.
  • You retain full control of the what, when and who of your data sharing
  • It does not require a great deal of technical know-how to get it going .  We have individual treatment providers sending data via IDE in a few hours after sign-up. 
  • Nor does it require huge overhead in infrastructure or operational support.
  • ACC has a dedicated support team to help with product consultations, onboarding, setup of transfers and resolving issues

All of the above allows transfers to be up and running quickly after sign-up!

Does it cost anything?

Yes there are license fees. The fees depend on a number of factors, such as:

  • The type and size of your organisation
  • Frequency of use
  • Who you intend to exchange data with, for example, you are using it already to send data to other government organisations.

In some circumstances the Social Wellness Agency (SWA) or ACC may subsidise some of this cost. Funding details for the latter will be on the Use Case welcome page.  We can work with you, SWA, and Eightwire as needed, to confirm costs as part of IDE set-up.   As a guide however for existing PHOs already using this service to date, licence fees have been $100 a month (Inclusive of SWA subsidy). Eightwire’s platform terms of use.

Product Requirements

ACC have a few data security, legal and privacy requirements that must be met for you to use the product.  The technical requirements are outlined in the Get Connected guide for SendInvoice.

If you are new to IDE, why not log a new request. Thank you! We will be in touch soon to discuss your use case.


If you have decided to use IDE, Get Connected.

Here are the key tasks to get IDE going. 

  1. If not already, Register with us
    We will be in touch to setup the initial consultation. 
  2. Meet Product Requirements  if you are new to IDE or are planning to use it for a new data transfer,  ACC need to check that you meet our respective data security, legal and privacy requirements. 
  3. Get Set to the EightWire Platform and setup/configure the IDE software in your infrastructure (depends on connector) to enable you to connect to the EightWire’s Data Exchange (DX) Platform. Before sending for real, we normally give the tires a few kicks and Work through operational matters.
  4. You’re set! Start sending files and information securely and regularly to ACC