Why diagnosis comments are not appearing at ACC end

Hi

Our client complained that ACC end informed them that  Accident Details Comments on the ACC Form are not appearing for them.

We are sending diagnosis comments in "injuryComments" attribute as defined in specs and we are using api ver 1 (/api/v1/claims) to send requests.

Please suggest how to fix this issue.

{

  "vendor": {
    "practiceName": "Stok Test",
    "hpiOrganisationNumber": "G05555",
    "hpiFacilityNumber": "F2P222"
  },
  "provider": {
    "contact": {
      "emailAddress": "test@stkedical.co.nz",
      "homePhone": "03 547 1234",
      "mobilePhone": "03 547 1233",
      "workPhone": "03 547 1238"
    },
    "details": {
      "providerId": "PAD123",
      "providerTypeCode": "80",
      "firstName": "Josef",
      "surname": "van Rest"
    },
    "address": {
      "type": "Home",
      "line1": "111 Main Road",
      "suburb": "none",
      "city": "Nelson",
      "postCode": "7041",
      "country": "New land"
    }
  },
  "patient": {
    "address": {
      "type": "Home",
      "line1": "111  Tainui Street",
      "suburb": "Sto",
      "city": "Nelon",
      "postCode": "7011",
      "country": "New land"
    },
    "contact": {
      "homePhone": "9275555",
      "mobilePhone": "+64272955551"
    },
    "details": {
      "firstName": "HAEE",
      "surname": "AERT",
      "nhi": "VTD4222",
      "dateOfBirth": "2017-06-13",
      "gender": "F",
      "ethnicityCode": "21"
    },
    "occupationCode": "9997"
  },
  "employment": {
    "employer": {},
    "inPaidEmployment": "False"
  },
  "injury": {
    "accidentDate": "2019-04-07",
    "injuryComments": "she jumped off the bed and bit her tongue",
    "accidentLocationCode": "352",
    "accidentSceneCode": "10",
    "causeOfAccident": "Slipped / tripped / fell",
    "involvesVehicle": "False",
    "medicalTreatmentInjury": "False",
    "workInjury": "False",
    "sportingInjury": "False",
    "accContactProvider": "1",
    "gradualProcessInjury": "False",
    "admittedToHospital": "False"
  },
  "diagnosis": [
    {
      "diagnosisCodeType": "1",
      "diagnosisCode": "210363001",
      "diagnosisDescription": "Open wound of tongue ",
      "diagnosisSide": "left"
    }
  ],
  "workCapacity": {},
  "declaration": {
    "providerDeclaration": "2019-04-08"
  },
  "claimNumber": "OP82395"
}