Employer Name and Address

Hi

I am wondering about the end user experience of submitting claims. If they submit through the acclodgements website, employer information is only required if it is a work related injury, and only a name and some location identifier is needed (eg Manners Mall, Wellington), and I presume the same is true for paper forms.

Whereas the API requries employer name and address (including post code) for anyone in paid employement, regardless of whether it is a work injury or not.

I can see this as an obstacle for end users and their clients as extra information has to be gathered and entered, and end users may prefer just to the online form for non work related injuries. Are the discrepancies between the different ways of submitting claims likely to change?

Thanks

Hi Rclarke,

Thank you for your comments. For the API claim submissions, the employer fields are conditional fields that are mandatory if the client is employed, but if the client is not in employment (a child, retired, unemployed) then this field is not required. 

I have an example that you can have a look at with our claim scenarios where one of the clients is retired and so you can see how the payload is set out to that -  https://developer.acc.co.nz/requirements-claim-submissions

With the conditional fields, the Claim API specifications documentation (https://developer.acc.co.nz/claim-api-documentation) can help explain some of the rules behind the fields so have a look but please use the forums if you cant find anything.

I hope that helps, but if you have any further questions then please let us know. Also any feedback about our services are well appreciated, so keep the feedback coming. 

 

 

Submitted by kaaran@ACC on Tue, 08/05/2018 - 09:52

I see that this issue will be fixed in the Feb v2 release"

"Make the validation on employer's name and address match the legacy system, that is:

    required when the claimant is employed, and
        this is a work accident or the claimant can't continue normal work
    otherwise, employer's name and address are both optional."

Can I please get some further clarification of what constitutes someone being employed. Is it:

(inPaidEmployment : True) and (employedStatus: (I am an employee) or (Self-employed))

whereas (inPaidEmployment : True) and (employedStatus: (I own/part own the business) or (other))  is not considered employed and will not need employer details even if it is a work accident.

Submitted by rclarke on Tue, 12/02/2019 - 21:10

Greetings rclarke

Thanks for your question, it refers to being an "employee" i.e. employment status code "1".

I've upated the description to reflect.


Make the validation on employer's name and address match the legacy system, that is:

  • required when the claimant is an employee (employment status code value 1) and
    • the claim is for a work accident or the claimant can't continue normal work
  • otherwise, employer's name and address are both optional.

 

 

Submitted by Steven (not verified) on Thu, 14/02/2019 - 09:51