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ACC requires all contracted Suppliers to invoice ACC electronically using one of ACC’s approved digital channels. Invoicing electronically has many benefits for Suppliers, such as:

There are several ways electronic invoicing can be actioned. To learn more please visit our website “Getting Set Up online”. Suppliers can also check whether their computer(s) meets the minimum specifications here.

Suppliers that are a large organisation are expected to adopt the ACC Invoicing API.  Information about our ACC API’s can be found at the ACC Developer Portal.  Until then, suppliers can contact the ACC Digital Operations eBusiness team to discuss which method is fit for purpose for their organisation if they are not already invoicing ACC electronically.

Their contact details are:

• Telephone: 0800 222 994 (option 1)
• Email: ebusinessinfo@acc.co.nz  

The Provider Contact Centre will answer queries relating to payment of invoices.  Please free phone 0800 222 070 if you are unable to find the information online.

ACC requires one account per Supplier for payment of invoices. This means there is one supplier identification, one address for all correspondence (i.e. purchase orders and remittance advices) and one bank account number per supplier. 

This requirement is to enable transparency of transactions for monitoring purposes by ACC.